JP/EN

Privacy Policy

Fuyu E-Bike Tours, Inc. (hereinafter referred to as “the Company”) will handle the personal information of users in the services provided on this website (hereinafter referred to as “the Services”). The following privacy policy (hereinafter referred to as the “Policy”) applies to the handling of users' personal information in the services provided on this website (hereinafter referred to as the “Services”). The following privacy policy (hereinafter referred to as the “Policy”) is set forth below.

Article 1 (Personal Information)

Personal information” refers to ‘personal information’ as defined in the Act on the Protection of Personal Information, and refers to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, and other descriptions, etc., contained in the information, as well as information that can identify the specific individual by itself, such as appearance, fingerprints, voice print data, and health insurance card insurer number. Information that can identify a specific individual from said information alone, such as name, date of birth, address, telephone number, contact information, and other descriptions contained in said information.

Article 2 (Method of Collecting Personal Information)

We may request personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver's license number when a user registers for use. In addition, transaction records and payment information, including the user's personal information, between the user and our partners (including information providers, advertisers, and advertisement distributors, etc.; hereinafter referred to as “partners”) will be used by our partners to provide the user with the service. Hereinafter referred to as “partners”). The information may be collected from our partners (including information providers, advertisers, advertisement distributors, etc.; hereinafter referred to as “partners”).

Article 3 (Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows

To provide and operate our services

To respond to inquiries from users (including to confirm the identity of the user)

To send you information on new features, updates, campaigns, etc. of the services you are using, as well as information on other services provided by us.

To contact you as necessary for maintenance, important notices, etc.

To identify users who have violated the Terms of Use or who are attempting to use the Service for fraudulent or unjustified purposes, and to refuse their use of the Service.

To allow users to view, change, or delete their own registered information, or view the status of their usage.

To charge users for paid services

Purposes incidental to the above purposes of use

Article 4 (Change of Purpose of Use)

Purposes incidental to the above purposes of use

Article 5 (Provision of Personal Information to Third Parties)

Except in the following cases, we will not provide personal information to a third party without obtaining the prior consent of the user. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.

When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual

When it is especially necessary to improve public health or to promote the sound growth of children and it is difficult to obtain the consent of the person concerned

Article 6 (Disclosure of Personal Information)

When we receive a request for disclosure of personal information from the person concerned, we will disclose it to the person concerned without delay. However, we may decide not to disclose all or part of the information if disclosure would fall under any of the following cases, and if we decide not to disclose the information, we will notify you to that effect without delay. A fee of 1,000 yen will be charged for each case of disclosure of personal information.

Article 7 (Correction and Deletion of Personal Information)

If the User's personal information held by the Company is incorrect, the User may request the Company to correct, add, or delete (hereinafter referred to as “correct, etc.”) the personal information in accordance with the procedures prescribed by the Company. The User may request that the Company correct, add, or delete (“Correction, etc.”) his/her personal information in accordance with the procedures specified by the Company.

Article 8 (Suspension of Use of Personal Information, etc.)

When we receive a request from a customer to stop using or delete (hereinafter referred to as “stop using, etc.”) his/her personal information on the grounds that it has been handled beyond the scope of the purpose of use or that it has been obtained by wrongful means, we will conduct the necessary investigation without delay. When a request is made to suspend the use of personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that the information is handled beyond the scope of the purpose of use or that the information was obtained by wrongful means, we will conduct the necessary investigation without delay. If, based on the results of the investigation described in the preceding paragraph, we determine that it is necessary to comply with the request, we will suspend the use of the relevant personal information without delay. When the Company suspends the use of personal information in accordance with the preceding paragraph, or decides not to suspend the use of personal information, the Company will notify the user of this decision without delay. Notwithstanding the preceding two paragraphs, in cases where the suspension of use involves a large amount of cost or where it is otherwise difficult to suspend the use of personal information and alternative measures can be taken to protect the rights and interests of the user, these alternative measures shall be taken.

Article 9 (Changes to Privacy Policy)

The contents of this Privacy Policy may be changed without notice to the user, except as otherwise provided in laws and regulations or in this Policy. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

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